Training in August 2019

Secret of Change Management

The change management course will provide leaders and managers with clear insights on how to effectively motivate people through corporate culture or organisational change. It will also equip them with some effective skills and knowledge for managing and communicating change. Course Objectives By the end of this one-day training course for managing change, the participants …

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Customer Service: Increasing Loyal Customers and Sales

Customer service training is the training and teaching that employees undergo to improve customer support and satisfaction. It’s an iterative process that involves teaching skills, competencies, and tools needed to better serve customers so they derive more value from products and services. Each and every one of us serves customers, whether we realize it or not. Maybe you” re on the front lines …

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