Phone skills are a highly valuable tool to have in an employee”s skill-set, and Call Center Training will help provide those skills. This course will help your participants improve their phone skills which will make them more confident, improve sales, and help gain new customers while retaining your current clientele. A more confident employee is …
Anger is a normal, healthy response to a threat and may be used for a constructive purpose. When anger becomes uncontrollable or is unexpressed, it may lead to destructive thoughts or action, this one-day training will give you the ability to control and manage anger properly. Event Date: 6th March, 2020 Event Period: 9:39 AM – 5:39 PM Price: ₦65,000.00 …
Being an Executive or Personal Assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating important documents all must be done with a high degree of confidentiality. Confidentiality is one of the most important characteristics for every assistant. Our Executive and Personal …
Executive Administrative and Personal Assistant Training Read More »
Network marketing is one of the world’s most unique and profitable, yet misunderstood business models today. The beauty of network marketing is that anyone gets the chance to start without any experience, knowledge or education. Unfortunately, most people take this opportunity for granted, and they expect to magically get rich quick without working hard for …
Networking – according to Merriam Webster is “the exchange of information or services among individuals, groups, or institutions; specifically: the cultivation of productive relationships for employment or business”. These and other events can become more easily managed with this great workshop. With our Networking (Outside the Company) workshop, your participants will begin to see how …
Logistics and Supply Chain Management improves the coordination and relationship between Suppliers, Producers, and Customers. It must be kept at a high level of organization to be successful in today”s global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed …
For many people, finances are an unsolvable Rubik’s cube filled with anxiety. We don’t teach children when they are young the value of a good credit score. Many people have a hard time formatting and sticking to a budget. You can easily solve the finance puzzle with a little hard work, self-control, and the right …
Multi-level marketing, also known as MLM, is a business marketing strategy that many companies use in order to encourage current agents to perform while at the same time growing the team by recruiting and training new agents. This tactic of marketing helps boost the company’s sales force not only from the sales of the primary …
Customer service training is the training and teaching that employees undergo to improve customer support and satisfaction. It’s an iterative process that involves teaching skills, competencies, and tools needed to better serve customers so they derive more value from products and services. Each and every one of us serves customers, whether we realize it or not. Maybe you” re on the front lines …
Customer Service – Increase Loyal Customers and Sales Read More »
The importance of safety cannot be overstated. Every organization is responsible for the safety of employees while they are working, Understanding universal safety practices and how to implement them will help keep everyone protected while ensuring the company’s financial security. With our Universal Safety Practices workshop, your participants will discover how safety affects employee engagement …
